Wärtsilä Corporation, 04/2024 - Present

Project 1.
Role: Service Designer, UX/UI Designer.
- Created customer journey map to identify pain points and opportunities for improvement in the user experience of an existing internal DevOps tool.
- Enhanced the user experience (UX) of the tool by optimizing workflows and reducing friction, ultimately improving overall user satisfaction and productivity.

Project 2.
Role: Facilitator, Service Designer, UX Designer.
- Applied service design methodologies to enhance user awareness and increase adoption rates.
- Facilitated workshops to gather valuable insights, align stakeholders, and drive collaborative efforts throughout the adoption process.
- I designed and implemented a new intranet portal as a centralized information hub, emphasizing accessibility and user experience. The portal is utilized by over 100 users daily, demonstrating its effectiveness and impact.

Project 3.
Role: Service Designer, UX/UI Designer.
- Actively contributed as a member of the continuous development team within an agile framework, participating in regular sprints.
- Conducted user surveys and interviews to gather feedback and insights.
- Redesigned the user interface of an internal GenAI tool to enhance usability and improve the overall user experience, resulting in positive user feedback.

UX/UI Designer

Helsinki Point Oy, 10/2023 - 12/2023

Designing prototypes for mobile and web interfaces using Figma for a project funded by Business Finland to develop SaaS platform. Actively participated in workshops with clients to ensure effective collaboration and successful project outcomes.

Service Designer trainee

Wärtsilä Corporation, 05/2023 - 09/2023

Project 1: UI redesign of an internal tool for document processing that securely utilizes various large language models (LLMs), such as OpenAI's ChatGPT.

- the work is completed through Agile sprints, entailing close cooperation with multidisciplinary team and beta testers.

- revising designs based on feedback from users, beta testers, and peers.

- successful redesign resulted in increased user numbers and satisfaction.

Project 2: Optimizing user experience with service design methods.

- service blueprints, affinity diagram, survey, contextual interviews, workshop.
- engaging with a vendor in collaborative sessions to generate ideas and solutions.
- presenting the outcomes to the Steering Committee (STECO).
- redesigning the content of eLearning pages.

UX Designer trainee

Wärtsilä Corporation, 05/2022 - 12/2022

- leading a concept design of a software application for a vessel bridge.
- interviewing internal and external stakeholders.
- identifying user needs and user flows.
- designing UIs in Figma using Wärtsilä design system and iterating based on feedback.
- participating in design reviews and weekly meetings with other designers.
- speaking Finnish in a work environment.

Education

Bachelor of Business Administration

Business Information Technology

Haaga-Helia UAS, 08/2020 - 06/2023

Major: Digital Services (UX/UI, experience design)

GPA = 4.75

Master of Science

Chemical Engineering

Åbo Akademi University, 09/2013 - 12/2015

GPA = 4.25

Dash Design hackathon participant

Fazer challenge, 2020

Kalmar challenge, 2021

Mehiläinen challenge, 2023

I take any opportunity to challenge myself and apply design-thinking methods for a real-life company problem. That is why I have participated 3 times in Dash design hackathons.
I worked in different multidisciplinary teams. We managed to build a great team spirit though we never worked together before and all had different key skills.
We had only 48 hours to create the solution using design thinking and pitch it for the juries.

As a UX Design professional, I specialize in crafting user-centric digital product experiences. With a keen eye for detail and a passion for creating intuitive designs, I aim to contribute to the enhancement of user experiences.

User Research

UI/UX Design

User Testing

Understanding users is the first step towards creating exceptional digital experiences. With my expertise in conducting research, I gather valuable insights to inform the design process.

From initial concept to high-fidelity prototypes, I manage the complete design cycle. With proficiency in tools like Figma, design systems, Miro, and Adobe apps, I bring ideas to life with stunning visuals and seamless interactions.

I ensure that digital products meet user expectations with comprehensive user testing. I will perform in-depth usability tests and offer valuable insights to enhance the product's performance.